Overview
Thank you for shopping with us! We want you to love your purchase. Please read our refund and returns policy carefully before completing your order.
Because all of our products are digital downloads, they are non-refundable once the file has been accessed or downloaded. By purchasing a digital product from our store, you agree to these terms at checkout.
Digital Downloads and Printables
Due to the nature of digital content, we cannot offer refunds, returns, or exchanges once your purchase has been completed and the files have been delivered.
All sales are final.
If you experience any issues with your download (for example, corrupted files, broken links, or missing pages), please reach out to us directly, and we’ll make sure you receive a working version of your purchase.
To request assistance, contact us at:
📧 [email protected]
Exceptions
Refunds may be considered only under the following limited circumstances:
-
You purchased the same item more than once by accident.
-
You were charged in error or experienced a technical issue during checkout that prevented access to your files.
-
The file received is completely unusable and we are unable to provide a corrected version within 7 business days.
To request an exception, email [email protected]Â within 7 days of your purchase, including:
-
Your order number
-
The email address used at checkout
-
A description or screenshot of the issue
All refund requests are reviewed case by case and are not guaranteed.
Exchanges
Since all digital items are delivered instantly, we cannot offer exchanges.
If you receive the wrong file or a corrupted version, please contact us and we’ll send you a corrected file at no extra charge.
Refund Processing (if approved)
If a refund is approved, it will be issued to your original payment method.
Refunds typically take 5–10 business days to appear, depending on your payment provider or bank.
Need Help?
We’re happy to help with file access issues or general questions.
Please contact us at:
📧 [email protected]
💬 Or through our Contact Form on this website.
Last Updated
This policy was last updated on October 21, 2025.
We reserve the right to update or modify this policy at any time without prior notice.